Sign Up for Your Free Ocean User Account

An Ocean user account provides unlimited access to the Ocean Portal, allowing you to preview, edit, or create Ocean forms and configure your Ocean site. Use the links below to sign up for your account.

If your clinic already uses Ocean, please sign up here

TELUS Users Accuro Users Other EMRs

Purchase Your Hardware

Ocean Tablet users:

Ocean Tablets require a wifi-connected Android device (5.0 or higher). You can read our recommendations in the article "What tablet should I buy? ".

Ocean Kiosk users:

Ocean Kiosk stands and peripheral hardware can be ordered directly from CognisantMD from the Ocean Kiosks page. Kiosks also require a supported Android Tablet (Samsung Galaxy E 9.6″ or Samsung Galaxy A 10.1″).

All Accuro users and new Telus API users:

To connect your EMR to Ocean, you will need a dedicated Android device with the OceanConnect app installed. This device will not be subject to any licence fees. You can learn more about OceanConnect devices (including purchase recommendations) in the support article Understanding OceanConnect.

Configure Your EMR

You can find step-by-step instructions to connect your integrated EMR to Ocean using the links below. If you are not using an integrated EMR, you can learn how to get started with the web portal by reading the Ocean Web Portal Setup Guide.

TELUS Users Accuro Users OSCAR Users

Set Up Your Ocean Products

Depending on which Ocean products you are using, additional configuration may be required.

Ocean Tablets

If you are using Tablets with your patients, you will need an Android tablet that is connected to Wi-Fi to get started. It generally takes 10-20 minutes to complete setup.

Set Up Ocean Tablets

If you are purchasing multiple tablets and you would prefer to have an IT consultant help you get set up, let us know and we’ll connect you with one of our recommended vendors.

Ocean Check-In Kiosk

With the Ocean Kiosk, patients can now swipe their health card at a kiosk stand in order to check in, review and update their demographics, complete forms and even change their status to “arrived” in your EMR.

To get started using the Ocean Kiosk, you will need to order all of your kiosk hardware, including the kiosk stand, the kiosk tablet, and a few small peripheral items.

Set Up Ocean Check-In Kiosk

Ocean Online Messages

Ocean Online provides a secure way to let patients register, provide a history, and update their health record before they even arrive at your clinic.

To get started using Ocean Online Messages, you will need your own Ocean account (i.e. your own login credentials).

Set Up Ocean Online Messages

Ocean Studies

With user-friendly tablets and EMR integration, Ocean Studies seamlessly integrate with clinic workflow, making it easy for both front-desk staff and patients to use. Ocean Studies is the first survey and research platform with strict data privacy standards, designed for patients at the point of care. Now you can automate recruitment, consent, data collection and follow-up without risking patient privacy.

To get started using Ocean Studies, you will need an Ocean Tablets and/or Ocean Online subscription.

Set Up Ocean Studies

Ocean eReferrals

The Ocean eReferral Network makes it easy to find a specialist, send and receive secure patient referrals electronically, and track your referral status, all from a single platform.

Click here to search the Ocean eReferral directory.

Visit our Ocean eReferral Network website to learn more about Ocean eReferrals.

Set Up Ocean eReferrals (for Senders)

Set Up Ocean eReferrals (for Receivers)

Ocean eRequests

With Ocean eRequests, you can make your Ocean eForms available for patients to complete online. This will allow you to offer everything from new patient intake to prescription renewals and appointment requests, all from your existing website.

To get started with eRequests, you will need the Ocean eForm that you would like to be publicly available for your patients.

Set Up Ocean eRequests

Get Started Using Ocean with Your Patients

Now that your tablet is set up and your EMR is configured, you are ready to start using Ocean with your patients. We are constantly adding new guides to our Support Portal and Community. That’s a great place to start. Having trouble? Email us at support (at) cognisantmd.com to let us know how we can help and create a support ticket.

For TELUS PS Suite users, you can learn the basics about how to use Ocean tablets and or Ocean Online Messages in this recorded webinar.