Where is Ocean data stored?

UPDATE: As of February 2018, our disaster recovery facility has been relocated to Montreal. Prior to this, the facility was located in Vancouver.

All Ocean data, including client-side encrypted PHI, is stored in our primary storage facility located in Toronto, with additional copies of the data kept in a warm failover disaster recovery facility in Montreal.

Our data centers are SSAE 16 certified - this means they are locked, guarded, and monitored through closed-circuit television systems, with on-site security teams, military-grade pass card access, and biometric finger scan units to provide additional security. You can read about the security measures in place at our data storage facilities in this SSAE 16 Overview.

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