How long will my eReferrals be stored in Ocean?

Referrals will be maintained in Ocean for 30 days after the patient's booked appointment time. If there is no booked appointment, the referral will be maintained for 6 months unless you have specified an estimated wait time. If you have specified a wait time, the referral will be maintained for the duration of the estimated wait time.

Should a referral appear in your deletion warnings that you would like to maintain, you can click on the arrow (displayed below) to keep the referral for an additional 60 days. 

Have more questions? Submit a request

Comments

Powered by Zendesk