The Ocean eReferral platform de-identifies data automatically to provide you with an understanding of referral patterns, decline rates, wait times, etc. You can export this data anytime from Admin->Reports. For more details on exporting, please see: https://cognisantmd.zendesk.com/hc/en-us/articles/115005689527-Accessing-eReferral-Analytics.
The core set of analytics captured in the de-identified record are in the first table.
|referralRef||The unique reference number for the referral in Ocean.|
|patientId||A one-way hashed value representing the patient identity.|
|initialHealthService||The health service on the referral at time of send.|
|currentHealthService||The health service on the referral currently.|
|claimedWaitTimeDaysLow||The lower end of the range of wait times claimed in the health service listing when the referral was sent (e.g. 7, if 1-2 weeks). This will be wait 1 for health services with multiple health services.|
|claimedWaitTimeDaysHigh||The higher end of the range of wait times claimed in the health service listing when the referral was sent (e.g. 14, if 1-2 weeks). This will be wait 1 for health services with multiple health services.|
|claimedWaitTime2DaysLow||The lower end of the range of wait 2 times claimed in the health service listing when the referral was sent (e.g. 7, if 1-2 weeks).|
|claimedWaitTime2DaysHigh||The higher end of the range of wait 2 times claimed in the health service listing when the referral was sent (e.g. 14, if 1-2 weeks).|
|waitTime||The actual wait time, as calculated between the date the referral was created to the first appointment date.|
|waitTime2||The actual wait time, as calculated between the date the referral was created to the second appointment date.|
|referrerName||The name of the referrer (i.e. clinician).|
| The referrer clinician type. One "Allied Health Professional",
"Family Physician","Medical Student","MOA / Secretary",
"Nurse","Nurse Practitioner","Resident","Specialist" or "Other".
|referrerUrgency||The urgency of the referral, as taken from the referral form item with the EMRField mapping of "referralUrgency".|
|The name of the source referral site.|
|initialRecipientName||The name of the original referral target on the referral.|
|recipientName||The name of the current referral target on the referral (this can change if the referral is forwarded from central intake to a specialist, for example.)|
|recipientCity||The city of the recipient.|
|recipientProvince||The province of the recipient.|
|recipientPostalCode||The postal code of the recipient.|
|recipientPriority||The priority as indicated by the recipient via the review form (specifically the item with reference "priority"). Limited to P1, P2, P3, P4, P4F, P5.|
|recipientLatitude||The latitude of the recipient.|
|recipientLongitude||The longitude of the recipient.|
|patientAge||The age of the patient.|
|patientGender||The gender of the patient.|
|patientCity||The patient's home city.|
|patientProvince||The patient's home province.|
|patientPostalFirst3Chars||The first 3 characters of the patient's postal code.|
|patientDistanceKm||The distance, in km, between the patient's home and the referral target.|
|referralState|| The status of the referral. One of PRINTED,
SENT, ACCEPTED, DECLINED, AWAITING_REPLY, BOOKED, CANCELED,SEEN, or FINISHED.
|scheduledAppointment||The date/time set for the first appointment.|
|scheduledAppointment2||The date/time set for the second appointment.|
|booked||Whether the referral appointment has been booked.|
|seen||Whether the patient has been seen (i.e. in the clinic for a consult).|
|completed||Whether the referral has been marked completed (i.e. generally means referral has been completed and consult letter, if appropriate, will be forthcoming.)|
The reason for a declined referral. One of:
|creationDate||The date/time the referral was created (in ISO 8601 format)|
|modificationDate||The date/time the referral was most recently updated (in ISO 8601 format)|
In addition, you can map fields in your referral form and Review Form to set analytics values for the referral exports. To do this, simply set the item reference to one of the following values in the eForm Editor.
Keep in mind that the semantics behind each is arbitrary and you can "co-opt" them for the purposes of a particular pathway as long as the consumers of the analytical data understand the data values.