How do I change the email address that receives Ocean alerts?

Ocean sends alerts via email to notify users of various activity, including: invoices, system message and/or clinical notifications, and new eRequest/eReferral notifications.

You can learn more about how to define the email address that receives each of these notification types below.

Invoices System/Clinical Notifications eRequest/eReferral Notifications
Site-wide setting (requires administrative privileges)
  • By default, monthly Ocean invoices are automatically sent to the user who is set as the payer on your Ocean site (in the Billing section of the Admin tab of the Ocean Portal).
  • If you would like another person to be cc'ed on invoices for your Ocean site, you will want to go to the Admin tab of the Ocean Portal and edit the "Finance Administrator Email" field.
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