When does my Referrer Information get populated on an eReferral Form?

Sending from the Ocean eReferral Network Sending from the EMR
  • When sending a referral directly through the Ocean eReferral Network for the first time, in a specific web browser, the "Referrer Information" fields at the bottom of the referral form will be blank.
  • In the "Referrer Information" panel, there will be a "Sign In" prompt that will allow you to link the referral to your Ocean account.
  • After signing in, the referrer information fields will be populated with the clinical contact information in the "View My Account" section of your Ocean user account.
  • If this information has not yet been filled out in your Ocean account, the "Referrer Information" fields will remain blank on the referral form, even after signing in. In this case, you must fill out the information manually before sending the referral. After your first referral has been sent while signed in to Ocean, the clinical contact information will be automatically saved to your Ocean user account, from which it will be pulled for subsequent referrals.
  • If you choose not to sign in and simply type in your "Referrer Information" instead, you will get the following prompt after clicking "eRefer" to send the referral.
  • If you choose to sign in or create a new Ocean account, your referrer information will be saved to your Ocean user account, as shown above.
  • If you opt to “Enter My Email Now”, the referrer information will only be saved in this specific web browser. The referrer information that you typed in will not be saved to your Ocean account and the referral will not be linked to your Ocean account.
Have more questions? Submit a request