Kiosk Health Card Swiping Errors

  • Failed Swipe

    • When a patient swipes a card with a damaged magnetic strip (or simply swipes it off-angle so it cannot read the card), they will see an error message pop up on the tablet, letting them know that the swipe didn’t work, and asking them to swipe again or check with reception.
  • Expired Card

    • In the case that a patient swipes a health card that is expired, they see a different message, which simply tells them that their card is expired and asks them to check in with reception.
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