Health Card Swiping Errors on the Kiosk

Failed Swipe

When a patient swipes a card with a damaged magnetic strip (or simply swipes it off-angle so it cannot read the card), they will see an error message pop up on the tablet, letting them know that the swipe didn’t work, and asking them to swipe again or check with reception:

Kiosk_Card_Swipe_Failed.png

 

Expired Card

In the case that a patient swipes a health card that is expired, they see a different message, which simply tells them that their card is expired and asks them to check in with reception:

Kiosk_Health_Card_Expired.png

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